Go to the login page on the main MoneyGram website. Find the transaction history for your account and view the order you submitted. You should find the status of the send-order there.
How do I find my MoneyGram reference number?
Call the sender and ask for the reference number. The reference number, also called the control number, is the number that the sender receives as confirmation of the transaction. Call MoneyGram at 1-800-666-3947 to speak to a representative.
Does MoneyGram give you a receipt?
Following your initiation of and payment for the Transfer, we will provide you with a post-transaction Communication (“Receipt”) which will serve as your record of the Transfer.
Can you send MoneyGram over the phone?
Can I send money by calling MoneyGram Customer Service? This service is currently not available. You can send money online, with our mobile app, or in person at a MoneyGram agent location.
What if I lost my MoneyGram reference number?
In the case that the reference number gets lost, a sender or receiver can call MoneyGram customer service at 1-800-MoneyGram and provide either the sender’s phone number or receiver’s name along with send date or amount to obtain the reference number.
How many numbers is a MoneyGram reference number?
Moneygram reference numbers are 8 digits.
Do I need a reference number for MoneyGram?
Money was sent for cash pick up. Find a convenient MoneyGram location near you. Make sure you have your reference number and ID with you for pick up. Reference Number: Ask your sender for the reference number for the transaction. This number is on the receipt and included in confirmation emails for online transfer.
Call MoneyGram’s automated response line at 1-800-542-3590. You’ll need to provide your money order number and the exact dollar amount, and you’ll learn whether or not the item is still outstanding.
Where can I find my MoneyGram remittance?
Aside from the more than 10,000 MoneyGram agent locations in the country, your recipient can also pick up funds in any of these partner establishments:
- BDO.
- Bank of Commerce.
- BPI.
- Cebuana Lhuillier.
- GCash.
- KwartaGram.
How can I track a MoneyGram without reference number?
How can I track the money order if I lost the reference number? You can try calling MoneyGram customer service. Just provide the phone number you used in that transaction, confirm your name and your receiver’s names, and the amount of money and they should be able to give you the reference number.
Where do I go to receive money from MoneyGram?
Find a MoneyGram agent location near you. 2. Complete the form, if applicable If required, complete a simple receive form entering the reference number given to you by the sender. 3. Receive your funds Hand the completed form and your valid photo I.D. to the agent to receive your money.
What’s the reference number on a MoneyGram receipt?
Once you process the transaction, you’ll get a receipt with an eight-digit reference number. This is the number you should give to your recipient, as they’ll need it to retrieve the money at the receiving MoneyGram location. This number prevents people from just walking up and claiming that they have the identity of your recipient.
Can you replace a money order with Moneygram?
MoneyGram makes replacing a money order quick and simple. Remember, a money order is as valuable as cash and should be handled carefully. If it is lost or stolen you may not be able to recoup your loss. We’ll let you know if your money order is eligible for a replacement when you check the status.
How to effect change of receiver name on MoneyGram transaction?
To effect change of receiver name on MoneyGram transaction, the sender should kindly take the following steps: 1 Pick your ID card and the MoneyGram reference number and head to the agent location. 2 On arrival inform the MoneyGram agent of the development. He will require the aforementioned details from you to enable… More …
