How to activate your card
- Use your debit card at any Visa ATM by entering the ATM PIN.
- Use your debit card with the ATM PIN at a Point of Sale (POS) terminal that supports Chip and PIN capability.
- The debit card can be activated through Interactive Voice Response (IVR). Kindly call us on 1800 121 4015.
Can you activate a debit card online?
Many banks will allow you to activate your card online. Go to the bank’s website, sign in, and click on the “Customer Service” tab. Then, find the option for debit card activation and follow the prompts. Visit your bank to get your card activated in person.
How do I get my PIN for my HSBC debit card?
Please follow these steps. Step 1: Once your Debit Card is issued and/or you request for an ATM PIN at PhoneBanking/Branch (for existing debit Cardholders), we will send you an SMS notification for your Debit Card ATM PIN on your registered mobile number as available in our records.
How do I activate my HSBC card on the app?
Using the mobile app
- Log on using biometrics or your Secure Key.
- Tap on the account for the card you want to activate.
- Go to ‘Manage cards’.
- Select ‘Activate my card’.
- Choose the card you need to activate.
- Review the information displayed and select ‘Confirm’.
Do I need to activate my new bank card?
You don’t need to activate your new debit card when you receive it – it’ll be ready to use straightaway. If you want to make a contactless payment, you’ll need to do a chip-and-PIN transaction first. If you still have your old debit card, please destroy it when the new one arrives.
Can I use my debit card as soon as I activate it?
Yes, activating your debit card as soon as you receive it in the mail is a necessary step for you to use your card, and an important step to help protect yourself from fraud.
How long do I have to activate my HSBC debit card?
By phone. Activate your card in under 60 seconds by calling our automated line, available 24/7. All you’ll need is your card details and to answer a few questions about your personal details we have on file.
How do I activate my HSBC online banking?
How do I activate my Business Internet Banking?
- Click on the ‘Activate online’ button at the top right of this page.
- Following the on-screen instructions, create a 4-8 digit PIN unique to you on your new Security device then press the yellow button.
- Confirm your PIN by re-entering it, then press ‘Continue’
