How do I make a complaint to a tradesperson?
- Approach the situation calmly.
- Be open to listening.
- Give them the opportunity to rectify their mistakes.
- Still dissatisfied?
- Taking things further.
- Checkatrade phone number: 01243 601234.
How reliable are the reviews on Checkatrade?
The Checkatrade directory gave details of two firms within five miles that had been given feedback in the past month. Both had more than 50 reviews and scores of 9.8 and 9.9 out of 10.
Does Checkatrade guarantee work?
Your job guaranteed It’s rare for something to go wrong when you use a Checkatrade member, but if the unexpected happens then we’ll make it right. Our comprehensive guarantee gives you up to £1,000 of cover, and it won’t cost you a penny.
Can I report a builder to trading standards?
It’s really important that you report the trader to Trading Standards if they’ve done anything that’s dangerous or unsafe. You can’t usually report the trader to Trading Standards directly – you’ll need to contact the Citizens Advice consumer helpline and they will contact Trading Standards on your behalf.
Can you delete bad reviews on Checkatrade?
Our members know that unsatisfied customers can leave a negative review that will be published on their profile page and are therefore usually eager to resolve any issues. The tradesperson will be notified of all negative reviews and for more serious issues they will be given 7 days to respond.
Should I trust Checkatrade?
Yes, it’s absolutely worth joining Check A Trade even if you have much work on. This is because the site does more than just find tradespeople work. It helps to establish them as trustworthy professionals, and essentially works as a form of online word of mouth.
Is Checkatrade worth the money?
Checkatrade has been by far the best value for money and helped our company build to a better platform. We have been with Checkatrade for well over a year.
Can TrustATrader be trusted?
TrustATrader allows you to quickly find a tradesperson in your area who can be trusted to provide a high standard of work.
How are Checkatrade reviews verified?
Each month we aim to spot check and verify the reviews we receive. You will receive an email, SMS or a call from Checkatrade to verify the details that you have supplied.
Can you remove a bad review on Checkatrade?
Who do you report dodgy builders to?
Firstly, you should contact the police. These dodgy builders have technically committed fraud, so you should report them to the authorities with as much information as you possibly can.
How does Checkatrade verify my positive reviews?
Regarding your positive review, to ensure the Reviews are genuine, Checkatrade have a dedicated reviews team to authenticate reviews in various ways. This includes phone calls to customers who have left a review, tracking of IP addresses, email & SMS verification links and other methods.
How do I contact the Checkatrade team?
You can call the team on 03330 329 557 *. Want to know more about Checkatrade and the checks we carry out? We display the results of our vetting checks on the profile page for each Checkatrade member, as well as feedback about the work they have carried out.
What is Checkatrade’s standard?
All of our Checkatrade members agree to make sure that all of their work complies with ‘ The Checkatrade Standard’. This means that not only will they always strive to perform at their best, but they must also handle any complaints in the appropriate manner.
Is Checkatrade a good place to find decorators?
I used Checkatrade to find a Decorator local to where I live. There was a good choice and after having read the postings and reviews I chose one. His work was excellent. It is reassuring to know that all of the tradesmen are checked and vetted and I will definitely use checkatrade again. Hi Brian, thank you for this five-star review.
