How do I contact Sky Cable?

You may also call our hotline at 3381-0000.

What is Sky hotline?

3381-0000
However, given the current limitations, our Customer Service hotline 3381-0000, Telesales hotline 3418-0000, SKY Zones and Business Centers in Metro Manila and Luzon will be temporarily unavailable until further notice….WE’RE HAPPY TO SERVE YOU.

How do I report skycable no signal?

If there’s still no Internet signal, log in via and go to “My Tasks” drop down and then to “Service Advisories” to check if there’s service interruption in your area. If there’s no problem in your area, the issue may be isolated to the port leading to your residence.

How do I cancel my Sky Cable subscription Philippines?

To cancel Sky TV, you need to give us 31 days’ notice, unless you’re within your cooling off period. Please don’t cancel your Direct Debit or any other ongoing payment with us, as further payments may still be due.

How do I speak to a Sky advisor?

1. You can chat online with a Sky adviser by selecting the chat icon in the top right-hand corner of the Sky broadband website. Sky recommend tying this option first, but if you’d prefer to speak to someone, call on: 03337591018.
2. General customer service: 0333 759 1018.
3. 0333 759 3332.

How do I speak to a real person at Sky?

BY TELEPHONE (FOR SUPPORT AND COMPLAINTS)

1. Sky UK Limited Customer Service (Freephone): 0800 151 2747.
2. Sky UK Limited Customer Service (Local Rate): 0344 241 1653.
3. Sky TV Products Support and Complaints: 0344 241 1653.
4. Sky Broadband Support and Complaints: 0344 241 1653.
5. Sky Talk Support and Complaints: 0344 241 1653.

How do I speak to someone at Sky?

Re: How do I get to speak to someone? You can call Sky for free from your mobile on the 150 number and when doing so ignore the messages at the start of the call and if it asks you to hangup don’t and stay on the line as long as you can.

How do I fix my skycable signal?

SKYdirect Troubleshooting

1. Check Signal Level & Quality Level. Go to Menu > Scan Channels > Auto Scan (do not press “OK”).
2. Check LNB Power. Go to Menu > Scan Channels > Scan Channels > LNB Setting > LNB Power.
3. Check the cable connections.
4. Check your TV Source setting (“No Signal” message displayed on TV)

Can I call Sky free from mobile?

Calls to Sky contact centres are free for Sky Talk and Sky Mobile customers. If you’re not with Sky Talk or Sky Mobile, calls to 03 numbers cost the same as calls to 01 or 02 numbers.

How do I contact Sky to cancel my subscription?

Cancelling Over the Phone. Call the Sky contact centre. The most direct way to cancel your Sky subscription is to call up Sky’s customer contact centre. The number to call is 03332 022 135, between the hours of 8:30 a.m. and 7:55 p.m. GMT any day of the week.

Can I speak to someone at Sky?