Contact us
- CSAA Insurance Group.
- For customer service: Call 800.922.8228. 24 hours a day / 7 days a week.
- For evidence of insurance:
- For inquiries about this website: Call 888.980.5650.
- For collision repair: Direct Repair Network.
- For claims assistance: Call 800.922.8228.
- For media and press inquiries: Public Relations.
How do I report an accident to AAA insurance?
Notify your car insurance company as soon as possible. If you’re a AAA Member, call (800) 922-8228.
How do I talk to a person at AAA?
Call 800-AAA-HELP (800-222-4357) AAA is here to help you. If you need assistance with your Membership or if you’re looking for advice, answers, or tips on using one of our products, contact us by phone or email, or search our frequently asked questions.
How do I check the status of my AAA claim?
Please call toll free at (800) 207-3618 for the fastest service. The Claims Contact Center is available 24/7.
Is CSAA the same as AAA?
AAA Northern California, Nevada and Utah (AAA NCNU), formerly known as the California State Automobile Association (CSAA), is one of the largest motor clubs in the American Automobile Association (AAA) National Federation. As the names states, it serves members in Northern California, Nevada, and Utah.
How do I get AAA reimbursement?
Trip cancellation or interruption reimbursements are available to AAA Plus and AAA Premier Members only.
- Within the U.S. and Canada, call toll-free: 866-456-3106.
- Outside the U.S., call collect: 804-673-3390.
How long does it take for an insurance company to pay out a claim?
Ideally the money will be paid within 14-28 days of settlement. – Some insurance companies are faster at settling claims than others. – This allows them to maintain their reputation of having a quick claim process. – Sometimes you may be tempted to get your money as soon as possible.
How do I make a claim on my car insurance?
If you have a Classic Car policy, you can start a claim by calling us on 131 123. We can help you find a repairer. If you have another type of car insurance policy, you can start a claim in your online account, or you can call us on 131 123 anytime, 24/7 and we’ll get one of our Partner Repairers to inspect the damage.
What is AAA member number?
Your AAA Member number appears on the front of your Membership card, above your name.
Where is the headquarters for AAA?
Heathrow, FL
AAA/Headquarters
What is an insurance claim?
An insurance claim is a request for your insurance company to pay for something your insurance covers, such as a car accident, a house fire or a visit to the emergency room.
How do I find my AAA policy number?
Your policy number is located at the top of your billing statement.
