Customer Service
- Email. For specific questions about your account or application, log in and send us a secure message.
- Phone. Our knowledgeable Student Loan Specialists are ready to help you anytime 24/7… 1-800-STUDENT (1-800-788-3368)
- Fax. You can reach us by fax.
Is nelnet closing?
Nelnet will continue servicing federal student loans through Dec. 14, 2023, getting a two-year extension on a contract that was scheduled to end this December. Nelnet will keep a significant piece of business that it had been in danger of losing for at least two more years.
How do you contact federal student aid?
The Federal Student Aid Information Center at 1-800-4-FED-AID (1-800-433-3243) is available 8 a.m. to 10 p.m. Eastern Time, Monday through Friday, except federal holidays.
Can I use a student loan to buy a car?
A student car loan is like any other car loan. It’s a financing option that lets you purchase a new or used vehicle. You borrow money to cover the purchase of the car, then repay the loan over a set period of time, generally one to seven years.
Is Nelnet part of Navient?
What Borrowers Need to Know About Navient Lawsuits. Federal student loan servicers, such as Nelnet and Navient Corp., are companies that collect payments, respond to customer service inquiries and perform other administrative tasks on behalf of the U.S. Department of Education.
Is Nelnet part of the Department of Education?
Nelnet is a federal student loan servicer working on behalf of the U.S. Department of Education, the government agency that lends you or your child student loans.
How do I speak to someone on FAFSA?
For potential students, currently enrolled students, loan borrowers, and families, visit the “Contact Us” page, or contact Federal Student Aid at 1-800-433-3243 or by email at [email protected] to be directed to someone who can help you.
Is there a number to call for FAFSA help?
Can you use student loan money to buy a house?
Being a college student doesn’t disqualify you from getting a mortgage, but consider the costs to your financial situation. You’ll need a great credit score, down payment, employment and/or income, and a low debt-to-income ratio to qualify for a mortgage. You may need a co-signer.
Can student loans be used for personal expenses?
You can also use student loans for living expenses. You’re limited to borrowing the school’s cost of attendance — that’s tuition and fees, books and supplies, room and board, transportation, and personal expenses —minus any aid you receive.
Is Nelnet and FedLoan the same?
Nelnet is a student loan servicer (like FedLoan Servicing) that was chosen by the U.S. Department of Education (ED) to service federal student loans. We keep borrowers up-to-date with information about their loans and help them manage the loan repayment process.
Is Nelnet part of FedLoan servicing?
In addition to the ongoing transfers to MOHELA, we will soon begin transferring groups of FedLoan Servicing borrowers to Navient, Edfinancial, and Nelnet. If you’re an affected borrower, look out for notices from us and from FedLoan Servicing with more information about this transfer.
Do you have a toll free number?
Toll Free. Toll-free numbers are numbers that begin with one of the following three-digit codes: 800, 888, 877, 866, 855 or 844. Toll-free numbers allow callers to reach businesses and/or individuals without being charged for the call.
What is toll – free phone number?
A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls instead of incurring charges to the originating telephone subscriber. For the calling party, a call to a toll-free number from a landline is free of charge.
What is toll – free fax number?
Toll-free fax numbers are useful for a number of different types of businesses. Businesses that frequently send and receive faxes from international locations, for example, will particularly benefit from toll-free fax numbers.
