You do not need to replace your SASSA Card if it is locked, but you will have to go to your nearest SASSA office to unlock your SASSA Card free of charge. If you lose your SASSA Card you must report it to your nearest SASSA office and get a replacement card at the SASSA office at a cost of R 20.
What happens if you get your PIN wrong 3 times?
If you have entered your PIN incorrectly 3 times in a row, it will automatically block the card and stop anyone from using it as a security measure. In order to unblock your card, follow these steps: Put your card into an ATM. Enter the correct PIN (which you can find in-app)
How do I reset my Sassa pin?
Oops – I forgot my card PIN!
- Your PIN can be reset at your local SASSA office or SA Post Office branch.
- Bring your SASSA card along with your ID to reset your PIN.
What is a Sassa verification PIN?
The South African Social Security Agency (Sassa) advises grant recipients to obtain a Personal Identification Number (pin). The use of the pin is to verify cardholders at contracted retail stores. The pin will be used to utilise contracted retail stores as a collection method.
How do I contact Sassa?
Phone the toll-free helpline at 0800 601 011 for information on pay-out dates.
How do I contact Sassa by email?
Call SASSA at 080060 10 11 or e-mail to [email protected] .
What happens if you exceed pin tries?
As per RBI guidelines, only three attempts are given for feeding debit card PIN at an ATM during cash removal. If your attempts are exceeded, then your card will be automatically blocked. If your card is blocked after three attempts at ATM, then some banks do block it for temporary basis.
How do I check my Sassa balance?
Yes if you have a SASSA card you can dial *120*3210# and follow the prompts – please avoid going to an ATM to check your balance.
Where can I use Sassa OTP code?
Just visit This method asks you to enter a 10-digit cell phone number. A 6-digit one-time pin (OTP) is then sent to that phone number via SMS. Enter the OTP on the website to reveal the application form.
How do I check my Sassa balance on my phone?
How to Check SASSA Balance
- Dial *120*69277# on your phone.
- Follow the prompts.
What do I do if I Forget my Sassa card PIN?
If you forget your SASSA card PIN or suspect that someone else knows it, what you need to do is visit the nearest SAPO to you. Your first card PIN reset at any South African Post Office is free after which you will be required to pay R3.00 for any other subsequent change. What Do I Do If I Lost My SASSA Grant Card?
Can I use my Sassa card at the previous Sassa pay-point?
If the new SASSA card was received before 22 July, one cannot use the new card at the previous SASSA pay-point but the money will automatically be paid into the new card. Call SASSA Call Centre on 0800 60 10 11 for assistance if you experience challenges relating to the new SASSA gold card.
What to do if your Sassa account or card has been compromised?
If a beneficiary suspects that his or her account, card, or PIN has been compromised, the person should take the following steps immediately: STEP 1: Reach out to the Call Centre on 0800 600 160 to get the account and card suspended. STEP 2: Vist any SASSA office or service point with the following particulars;
How do I contact Sassa fraud department?
0800 600 160 – Call Centre (toll free from a landline) or any SASSA office or service point. 011 712 1800 0860 800 900 These fraudsters try to trick the card holder into swapping their card for a “new” one and then get access to the beneficiary’s genuine SASSA card.
