Where is the Resolution Center on eBay Mobile App?

Go to your My eBay page. In the Purchase History area, click the link to take you to the items you’ve purchased. Scroll down the page to find the item in question and choose Resolve a Problem from the pull-down menu at the far right. The Resolution Center’s Resolve a Problem form appears.

How do I contact the eBay resolution Centre?

Visit the Customer Support section and click the “Call us” button (telephone logo). You will be presented with the telephone number, 866-540-3229 and a passcode which has an expiration time. You may also want to resolve payment issues that involved PayPal by using PayPal’s Resolution Center.

How do I open an eBay case on my Iphone?

Sign in to your account and enter your User ID and password. The Report an Unpaid Item Case form appears. Type the item number of the listing in question (if it’s not already there), and then click the Continue button. You’ll be asked to select an issue from a drop-down menu that applies to your situation.

How do I upload photos to eBay Resolution Center?

Find and select the eBay-ready images you want to upload. After you select the images from your computer, they will appear in the Pictures area of this window. Click the Upload button at the bottom and (surprise) your pictures upload to eBay’s servers.

How do I get a refund through eBay?

Here’s how:

  1. Locate the order in Seller Hub – opens in new window or tab or My eBay Sold – opens in new window or tab.
  2. From the dropdown menu, select Send refund.
  3. Choose a reason for the refund.
  4. Specify a refund amount for the item or for the order.
  5. Enter the desired refund amount, and select Send refund.

How do I get to PayPal Resolution Center?

First, you’ll need to log in to your PayPal account. Once you’ve logged in, select “Resolution Center” under “More” in the main menu. The Resolution Center is the hub of all customer disputes, claims, and chargebacks in your PayPal account.

Can I speak to someone at eBay?

If you need help, you can contact us. We’ll be able to help you quickly by chatting with you online or through a quick phone call. To contact us: Click Help & Contact at the top of most pages.

How do I contact eBay about a refund?

You can contact eBay customer support on the phone at 1-866-961-9253 or for tech support at 1-866-961-9253. You can also reach eBay customer support through live chat or email on their main Help site, although these features are not always available.

How do I open a Item not received case on eBay?

Report an item that hasn’t arrived through My eBay

  1. Go to Purchase history – opens in new window or tab.
  2. Select More actions beside your item and then I didn’t receive it.
  3. Tick the box beside I want a refund or I want the item.
  4. You have the option of adding a message to the seller.
  5. Select Send request.

How do I open a case against a buyer on eBay?

Buyer Protection steps

  1. Open a case. If your item hasn’t arrived or isn’t as described, contact the seller by opening a case in the Resolution Center.
  2. Escalate the case to eBay.
  3. eBay will review your case.

How do I upload photos to eBay from my Iphone?

How to add pictures to listings

  1. In your listing form, select Add Photos.
  2. Browse to find the photos you want (maximum 7MB each).
  3. Crop, rotate, and adjust the brightness and contrast of the photo using the icons in the uploader preview, then select Save.

How do I add a picture to my profile on eBay?

How to change Profile Picture

  1. Go to your feedback profile.
  2. Click on your current photo.
  3. Click on ‘Edit Profile’. **
  4. Click on the ‘pencil’ in the upper right corner.
  5. Click on ‘Change photo’.
  6. Select a photo from your image files.

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