Kohlberg Kravis Roberts
BMC Software
| Key people | Ayman Sayed, CEO |
| Products | Artificial Intelligence for IT Operations Business service management Enterprise software IT Operations Management |
| Revenue | $2 billion (2020) |
| Owner | Kohlberg Kravis Roberts |
| Number of employees | 6,000 (2020) |
What is Service Desk Express?
Increasing visibility and automating workflows, Footprints Service Desk gives small and mid-size organizations the on-premise control necessary to continuously improve service delivery and manage IT assets while driving efficiencies, controlling costs, maintaining compliance, and reducing IT vulnerability and financial …
Who founded BMC Software?
John Moores
BMC Software/Founders
Does IBM own remedy?
Remedy is now the Service Management Business Unit of BMC Software.
When did KKR buy BMC?
2018
The New York buyout shop acquired the Houston-based company in 2018 for $8.5 billion from Bain and Golden Gate Capital. The transaction at the time was KKR’s largest acquisition since the 2008 financial crisis.
What is an ITSM system?
IT service management — often referred to as ITSM — is simply how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and support IT services. A typical ITSM scenario could involve asking for new hardware like a laptop.
Who owns remedy ticketing system?
BMC Software
Remedy Corporation
| Type | Subsidiary of BMC Software |
|---|---|
| Founded | 1990 |
| Headquarters | Mountain View, California, U.S. |
| Key people | Larry Garlick, Founder & CEO Dave Mahler, VP Marketing Doug Mueller, Chief Architect |
| Products | Action Request System Flashboards |
What is the difference between ServiceNow and remedy?
BMC Remedy operates on a Software-as-a-Service (SaaS) delivery model that uses third-party cloud vendors to deliver services. ServiceNow operates mostly on a Platform-as-a-Service (PaaS) model, allowing for a framework you can build on or customize applications from directly from the cloud.
Who bought remedy?
Remedy Entertainment
| Logo since April 1999, designed by Kiia Kallio | |
|---|---|
| Formerly | Remedy Entertainment Oy (1995–2017) |
| Owner | Markus Mäki (24.04%) Sam Lake (4.21%) Tero Virtala (2.26%) (as of 31 October 2020) |
| Number of employees | 280+ (2020) |
| Divisions | Vanguard |
How much did BMS pay Compuware?
The technology-focused buyout shop took Compuware private in 2014 in a $2.4 billion transaction.
Who owns Compuware?
Thoma Bravo
Compuware/Parent organizations
In December 2014, Compuware was acquired by private equity firm Thoma Bravo for approximately $2.5 billion and became a privately held company.