Account inactivity If you don’t use your registered vehicle to make a crossing for at least a year, you’ll be notified by email that your Dart Charge account will be closed. If you don’t then use it for a further 90 days, or actively choose to keep it open, it will be closed.
What happened to my Dartford Crossing account?
Nearly 78,000 Dart Charge accounts – used to pre-pay the Dartford Crossing toll – are “inactive”, Highways England said. After 12 months without use, drivers are told their accounts will be closed in 90 days if they do not make a crossing or request an extension.
What happens if you forgot to pay Dartford Crossing?
Fines. You can get a £70 fine if you do not pay the charge. You must pay it within 28 days.
Do I owe money on Dart Charge?
The Dart Charge uses the same red C logo as the Congestion Charge but is an entirely separate scheme, operated on behalf of Highways England. Paying one will not pay for the other. Drivers using the Dartford Crossing need to pay the Dart Charge in advance or by midnight the day after crossing.
How do I reactivate my Dart Charge account?
Highways England says if you have a Dart Charge account and haven’t used it for a while, you can check if it’s still active by logging in or phoning customer services on 0300 300 0120. If your account has been closed, or you want to close it yourself, you can request a refund by phoning the number above.
How long does a Dart Charge account last?
Pay online One benefit of the Dart Charge is that you can pay for crossings in advance, as any crossing payments you make are valid for up to 12 months if they remain unused. So for example, if you are planning a round trip that will use the Dartford Crossing twice, then you can pay for two crossings for your vehicle.
Is Dartford charge suspended?
As a result of an incident on the Dartford-Thurrock River Crossing, the Highways Agency has temporarily suspended Charges northbound on the crossing until further notice.
Can I get a refund on Dartford Crossing?
You won’t be refunded automatically and if you later use the Dartford Crossing your account won’t be reactivated, so if you don’t pay a different way you may be fined.
How do I get out of paying Dart charge penalty?
How to avoid paying the Dart Charge penalty fine
- Use the crossing between 10pm and 6am:
- Charges apply in each direction:
- Set up a Pre-pay Dart Charge account:
- Set up a Pay-as-you-go account:
- Pay in advance:
- Check a crossing payment has been accepted:
- Lodge an appeal:
- Get an extra 14 days to pay the original £2.50 toll:
How do I cancel my dart charge account?
If you decide you would like to hold a Dart Charge account again, please go online at or call us on 0300 300 0120. I hereby give notice that I wish to close my Dart Charge Account.
How do I cancel my Dart Charge account?
Can you pay the Dart Charge late?
You must pay the Dartford Crossing charge by midnight the day after you cross. You can get a fine if you’re late or do not pay. If you’ve already set up an account, sign in to manage your account or pay the charge.
How do I set up a Dart charge account?
Setting up a Dart Charge account is quick and simple, taking less than 7 minutes on average, and can be done from virtually any computer, tablet or smartphone. It can also be done by phone or post. Work to remove the booths and improve the road layout will begin at 11pm on Friday 28 November and will continue until spring 2015.
What are the charging hours for the Dart crossing?
The charging hours are between 6am -10pm every day. It will still be free to use the Crossing between 10pm and 6am. If you don’t set up a Dart Charge account you will need to pay the charge in advance or by midnight the following day for every crossing you make within the charging hours (6am – 10pm) on or after the 30 November.
What is dartdart charge and how does it work?
Dart Charge is the biggest change at the Dartford Crossing for a generation, and will speed up journeys at the vital transport gateway while giving drivers more flexibility about how and when they pay the crossing charge.
What happens if my Dart Charge challenge is rejected?
If your challenge is rejected you will receive a ‘notice of rejection’ and you’ll have a further 28 days to pay the fine or make a Dart Charge appeal to an independent tribunal. You can make savings of up to a third compared to the standard Dartford Crossing charges by setting up a Dart Charge pre-payment account online.
